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Billable hours per employee
This is the most concrete example of a performance measure, and it is especially relevant in professional service firms (e.g. law and consultancy firms). Relating this kind of performance to employee engagement or other input metrics makes for an interesting analysis. Benchmarking this metrics between different departments and managers/partners can also provide valuable insights.

Average Rate of utilization for 2017, 2018

Average Rate of Utilization for just about every staff level was down from a year ago.
Average Utilization was consistent for the accounting staff, totally flat.

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